Areas of Expertise
Training & Technical Assistance

Training

RLS & Associates, Inc. (RLS) offers a professional staff of instructors and can design an individual training class to an entire training program for your staff.  RLS training includes an array of approaches emphasizing class interaction, hands-on experiential exercises, role plays, and case studies where students are given the opportunity to practice skills and demonstrate knowledge.  And, classes are taught in a variety of settings, from traditional classroom to state of the art webinars and webcasts.  RLS staff offers a multitude of training classes on practical topics, reflecting RLS’ extensive knowledge of the transit system operating environment.  Topics include, but are not limited to financial management; defensive driving; passenger assistance techniques; safety and security; contracting with the private sector; transit manager training; board member roles and responsibilities; transit planning and service evaluation; establishing and negotiating contract rates; diversity and sensitivity; charter compliance; ADA compliance; fully allocated costing; FTA drug and alcohol program training, including substance abuse awareness, reasonable suspicion, prescription and over-the-counter medications, and third party administrators; strategic planning; and more. 

Technical Assistance

RLS & Associates, Inc. has built a strong reputation for providing individualized training and technical assistance on a broad range of topics.  A hallmark of the technical assistance has been RLS’ specialized technical assistance to State DOTs to assist them in their efforts to address complex administrative and operating issues and comply with a myriad of Federal and State program rules, regulations, and requirements.  Examples of projects include the development of program “field guides” detailing the State’s oversight requirements for FTA programs, including Section 5310 and Section 5310; the development of Program Manuals to assist grantees with local implementation and compliance with these same programs; the development of FTA-required State Management Plans for Sections 5310, 5311, 5316, and 5317; the development of State Compliance Guides for complex Federal requirements such as the Federal Motor Carrier Safety Administration requirements and the FTA Charter regulations.  

RLS’ training topics include, but are not limited to: ADA compliance; charter compliance; contracting with the private sector; defensive driving; diversity and sensitivity; emergency evacuation procedures; establishing and negotiating contract rates; fully allocated costing; FMCSA compliance for transit operators; FTA drug and alcohol program training, including substance abuse awareness, reasonable suspicion, prescription and over-the-counter medications, and third party administrators; financial management; governing board member roles and responsibilities; passenger assistance techniques; safety and security; strategic planning; transit manager training; and transit planning and service evaluation;.  Don’t see what you are looking for?  Contact RLS at rls@rlsandassoc.com or 937-299-5007 and we’ll design a training just for you!