Areas of Expertise
Human Service & Paratransit Coordination

RLS & Associates, Inc. has earned a reputation as one of the nation’s leading firms in the area of coordinated transportation.  In the early 1990’s RLS firm developed Ohio’s “Handbook for Coordinating Transportation Services,” the first how-to manual for step-by-step coordination at the local level, as well as providing hands-on assistance to a number of systems and communities in the area of transportation coordination.  RLS also developed the companion guide to the Handbook, “A Guide for Implementing Coordinated Transportation Services.”  This document was developed to take coordination to the next step, implementation, and provide tools and resources to assist in this implementation.

After the launching of the United We Ride Initiative in 2004 and subsequent coordination requirements instituted with the passage of SAFETEA-LU, and now MAP-21, RLS stepped forward as a leader in both providing technical assistance to states in meeting the Federal requirements as well as in the development of State, regional, and local coordination plans across the country, implementing successfully not only the concepts of United We Ride but proven best practices that have been identified by FTA, State DOTs, and of course in RLS’ own coordination experience. 


RLS has built on its extensive experience and lessons learned to offer a unique and innovative perspective to each project and client, rather than a “one size fits all” approach.  This perspective is built on a pragmatic process of evaluating each new project based both on a combination of RLS’ national experience in the transit industry and the reality that each community and transit system is unique.  RLS’ experienced staff also offers diverse backgrounds and records of success with projects on a variety of scales so that the right combination of resources and expertise can be committed to ensure success.